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For general questions about our products, complete our contact form. Please DO NOT submit multiple tickets, as it will slow down the system response time.
To return an item to us, please see our dedicated returns page.
Questions about your order
You want information about your order, please send an email to the following address with your order number:
Questions about your payment
If you have questions about processing your order or payment thereof, please send us an email at the following address:
When will my order be shipped?
If the products ordered are in stock, your order will be shipped the same day or next day following the time that your order has been validated by our customer service team.
My package was shipped but I have not received it?
Check initially track your package on the carrier’s website. If it is indicated during delivery, please wait until the scheduled delivery date. Please also check on your order tracking as the delivery address specified on your order is correct.